These are exciting times for UK garment manufacturers – if they embrace digitalization.
Significant changes are under way in the garment and apparel manufacturing industry. In many
cases they are both driving and being driven by digitalisation in the sector. If the UK’s many
smaller garment manufacturers are to treat these changes as opportunities rather than threats,
they need to become part of the emerging digital ecosystem, and the entry level foundation for
that is a competent ERP/MRP system.
There are almost 4,000 UK enterprises manufacturing wearing apparel, and 99.7% of these count
as SMEs. There are of course further companies in the related fields of textile production,
footwear, accessories, not to mention a small army of unincorporated individuals ranging from
high-end designers and their networks of artisan makers to the many, often exploited, out- and
home- workers. Manufactures range from fashion to workwear, and the factory may be the
atelier of a couture house, or a contract manufacturer for retailers and brands. UK companies
booked sales of £1.6 billion, at factory gate prices, in 2019 whereas the retail value of UK
apparel sales is north of £50 billion. That partly reflects the dominance of cheap, and sometimes
ethically dubious, imports in the mass market but also suggests that UK firms are failing to
capture as much of the value chain as they could. If they can exploit the emerging trends, UK
firms could improve their share significantly.
The ethical and environmental concerns of consumers, increased geo-political trade friction, the
post-pandemic emphasis by brands and retailers on supply chain resilience, and rising costs in
‘cheap’ source markets are fuelling some degree of reshoring of manufacture, and a greater
appetite by consumers for the local, natural, ethical and ‘authentic’. Fast, throwaway, bulk
fashion is less desirable or acceptable. Such shifts do not have to be massive to transform
prospects for many small producers.
Demand for customised and personalised apparel is increasing, along with the technologies
required to deliver this. IT is providing ‘virtual fitting rooms’, and is beginning to enable
consumers to create their own designs – from fabric prints and patterns to shapes, styles,
colourways and trims – and is on the verge of being able to use the digital files thus created to
instruct largely automated manufacture – ‘robotic’ programmable knitting machines, for
example, are already a reality.
The personalisation trend is partly driven by social media, and this is having other impacts.
‘Flash’ sales and product ‘drops’ are increasingly used, even or especially by upmarket brands to
create near-guaranteed sell-out ‘events’ for strictly limited editions.
Social media also extends opportunities for smaller manufacturers to develop their own Direct to
Consumer lines of trade thus capturing more of the value chain. Retailers and brands are
beginning to use Big Data analytics and Artificial Intelligence not only to understand and
influence demand, but to spot or even predict ‘micro-trends’ and create or modify designs to suit.
One effect of these trends is that unlike some other manufacturing sectors, such as automotive,
which are being forced back from their Just in Time models, significant parts of the garment and
apparel industry are moving towards a make-to-order, small batch size, environment. This is
reinforcing the requirement for close to market manufacturing, removing some of the
disadvantageous economies of scale and, at least in theory, playing to the strengths of the smaller
companies, which can be more agile in response to demand changes.
For those smaller manufacturers, the challenges include smaller batches, ever-tighter lead times,
and even more rapidly varying order requirements – as it is, orders from retailers and brands can
be subject to almost daily variation in terms of size ranges, colourways and delivery destinations
and schedules – as data analysis produces ever more granular insights, these variations can only
increase. In this environment, manufacturers have to minimise material waste, ensure timely
procurement of materials at shorter notice, and make the most effective use of labour – which,
whatever the advances in robotics, will always be a key element. Fast and accurate planning and
scheduling is key.
They are also under increasing pressure to have documented, auditable systems to prove they are
complying with both legal and customer requirements – on use of sub-contractors, Health &
Safety, the minimum wage, the source of materials and, because a significant proportion of UK
output is exported, providing evidence for Country of Origin and other regulations.
An ERP/MRP base is essential for firms to interact meaningfully with their customers’ B2B web
portal, EDI and other systems, and to support any digital D2C business they may develop. How
else can the firm make that price and delivery promise in real time? Not every garment
manufacturer is immediately faced with the prospect of robotic sewing, unique single consumer
designs, or the application of blockchain or predictive analytics, but they all need to book their
place in this increasingly digital environment.
ERP/MRP itself does not, of course, deliver digitalisation, but it is a necessary precondition. It
establishes a single source of truth, it allows the effective co-ordination of a complex supply
chain. including outworkers, with real-time planning and scheduling. It enables effective
response to rapidly changing demand and crucially, gives visibility into whether activities and
contracts are actually profitable. A well set up system also allows two-way, largely automated,
communication with customers and suppliers, taking time, cost and error out of business
processes. It is the basis for the verification and audit procedures that customers and consumers
are increasingly demanding. It also provides the backbone on which other, more advanced,
technologies can in time be mounted.
Cloud-based, Software-as-a-Service ERP/MRP systems such as those from MRPEasy, are now
eminently affordable. There are low initial costs for capital equipment, training and
implementation, and they are fully scaleable both in functions used and in number of users. The
client is paying for usage, so on-costs are proportionate to business activity. Systems are
designed for the needs of smaller companies, and routines and applications specific to the
garment/apparel industry can be perfected and shared across the relevant user community.
